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Glossary of Terms

3DES Imprinter
Address Verification Service (AVS) Interchange
Batch Issurer
Card Associations Knucklebuster
Card Holder Merchant
Charge Back Merchant Account
Check Conversion Online Payment Gateway
Check Guarantee Point-of-Sale (POS) Terminal
CVC2 Qualified - Mid & Non
CVV2 Settlement
Discount Rate Shopping Cart
DUKPT Virtual Terminal
Electronic Benefits Transfer (EBT)  

3DES    
A highly secure encryption system that encrypts data 3 times, using 3 64-bit keys, for an overall encryption key length of 192 bits. Also called triple DES.
   
Address Verification Service (AVS)  
A service that verifies the cardholder's address, used primarily by mail/phone order merchants. AVS does not guarantee that a transaction is valid.
   
Batch  
A group of accumulated transactions that have been captured, but not yet settled. Most merchants settle their batches at the end of each day.
 
Card Associations  
Payment networks such as VISA® or MasterCard® (and others) that act as a gateways between acquirers and issuers for authorizing and funding transactions.
   
Card Holder    
The owner of the credit or debit card that is being used to make a purchase.
   
Charge Back    
A transaction that has been disputed by the cardholder or issuer, is sent back through interchange to the processor, and must be resolved by either the processor or the merchant.
 
Check Conversion    
A check protection service by which a merchant scans a check image and converts it into an electronic transaction, similar to a PIN-based debit, for which the merchant is paid immediately. Check conversion requires a check imager peripheral.
   
Check Guarantee    
A check protection service by which a merchant guarantees he or she will receive payment for a check, even in the event of insufficient funds. Check guarantee requires a check reader peripheral.
   
CVC2    
See CVV2. Card verification code 2 (CVC2) is MasterCard's term for this security code.
 
CVV2
Card verification value 2. CVV2-a 3 digit code printed on the back of a Visa card-is an important security feature that protects Internet and phone transactions from fraud. CVV2 ensures that the credit card number is legitimate and that the card is in the possession of the purchaser.
   
Discount Rate    
The amount charged to a merchant by the acquirer for processing the merchant's daily credit card transactions.
   
DUKPT    
Derived Unique Key Per Transaction. An encryption technique for secure key-management that uses a unique key for each separate transaction to prevent the disclosure of any previously used key.
 
Electronic Benefits Transfer (EBT)  
A government-funded cash assistance program that distributes payments such as Food Stamps and Temporary Assistance for Needy Families (TANF) on cards that can be swiped and used with POS terminals.
   
Imprinter    
A manual device used to imprint embossed card information onto sales drafts for transaction records. An imprinter only captures card information; it cannot authorize a transaction. Imprinters are primarily used as a backup when the other processing equipment is unable to read data on the card's magnetic stripe. For merchants without an electronic printer, an imprint is needed to prove a card was present if a customer disputes a key-entered transaction.
   
Interchange  
The process of authorization and settlement of card transactions through VISA or MasterCard. Interchange includes the transmittal of cardholder information, transaction data, and fees.
   
Issurer    
The financial institution that issues a credit card to a cardholder. The issuer must be a licensed member of MasterCard or VISA. Also called the issuing bank.
   
Knucklebuster    
See Imprinter
   
Merchant  
A business that has contracted with an processor for card processing services and accepts credit cards as a method of payment for goods or services.
   
Merchant Account    
The contract between a merchant and an acquiring bank for providing card processing services.
   
Online Payment Gateway    
See Virtual Terminal
   
Point-of-sale (POS) Terminal  
A device used to record and transmit card transactions electronically for authorization and processing. POS terminals can transmit information via a regular telephone line, broadband Internet connection, or wireless signal. Also called a credit card terminal. See www.creditcardterminal.com
   
Qualified - Mid & Non    

  • Qualified: Pricing shown for qualified VISA, MasterCard, and signature debit transactions.
  • Mid-Qualified Surcharge: Set up for Retail Merchant Accounts under swipe rates - Key entering a credit card. Did you know that keying in a credit card when set up under swipe conditions you get surcharged if you don't answer the AVS questions asked from the terminal? What questions? Street Address, Zip code, & CVv2 code. Each processor has the ability to program your machine to ask these questions when they arise. You don't get these questions? Surcharged.
  • Non-Qualified Surcharge: Set up for Retail, Mail Order/Telephone order (MOTO), internet accounts - Most all Corporate credit cards, purchasing cards, business standard credit cards, and not answering VAS questions on MOTO and Internet accounts gets this surcharge. Businesses can come and go everyday with no risk of liability to pass on, therefore the risk of a Merchant doing transactions with companies, consumers over the phone or on the internet is higher.
 
Settlement    
The exchanging of data or funds between the acquirer and the issuer. Settlement includes funding the merchant for the transaction and paying any necessary fees due to the issuer or acquirer for processing the transaction.
   
Shopping Cart    
A software application needed for e-commerce and online transaction processing. Shopping cart software collects the items a cardholder selects for purchase, maintains a running total, and may calculate taxes and shipping.
   
Virtual Terminal    
An Internet-based portal used for processing card transactions. Brick-and-mortar merchants may use an online payment gateway to process card transactions online without a POS terminal or card processing software. Online merchants must have an online payment gateway to enable their business for ecommerce. Also called an online payment gateway.
   
     

Harley Financial Services * 5616 S 122nd E Ave, Suite N * Tulsa, OK 74146 * 800-266-9940 * Fax: 918-254-0713

Merchant card processing is provided by First National Bank of Omaha, Member Bank for Visa and MasterCard.
Harley Financial Services is a Registered Agent of RBS Citizens, N. A., Providence RI-
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